On interpreting social interaction
25 Aug 2008 11:21 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
More noodlings inspired by http://jorm.livejournal.com/94477.html
It's true that social interactions can be smoothed if people follow the same rules.
It's also true that social interactions can be smoothed if people assume good will on the part of other people they're interacting with, rather than making up other kinds of stories about them, such as that they are trying to be insulting or superior.
(What I mean by making up stories: I think that sometimes people make assumptions about what other people intend, and sometimes the assumptions aren't entirely accurate, for one reason or another. Sometimes there's not enough information available because one doesn't know the person well enough or doesn't know everything about the specific situation that person is in at the moment. In those cases I think one has a choice about what assumptions one makes, and the choices can affect one's mood and behavior.)
For example, a person can assume that someone means well but came from another culture where the politeness rules differ. A person can educate themself about other cultures' politeness rules and then use that knowledge to refine the stories that they make up about other people's behavior.
I think it's usually easier for a person to change the stories they make up about other people than to change other people's behavior. So if a person is getting upset partly because they are making assumptions that someone else is being rude or arrogant or self-important, changing the story they're making up might help them feel less upset.
In other cases, the behavior might bother them even if they know there are possibly good-will or legitimate reasons for it. Changing the stories might not help with that.
And sometimes the evidence becomes overwhelming that a person does intend to be insulting or does feel superior, in which case assuming good will might be counterproductive.
More examples (the numbers are based on the numbers in jorm's original post):
1) When a person doesn't say "Thank you" to a compliment, they might come from a culture with different rules about compliments or might be uncomfortable about what they were complimented on. It might not be because they are feigning humility.
5) If a person corrects another person, they might come from a culture where correcting a person is a sign of respect for that person. Maybe they are not trying to show the person up up as stupid.
8) If a person shares their medical diagnosis, this might be an act of trust on their part, rather than an attempt to excuse themselves from following the rules. It might be part of an apology. Some people, when they apologize, start by explaining what led to their actions, and don't mean by the explanation that they should therefore be let off the hook for bad behavior.
9) If someone makes plans and doesn't show up, there might have been an emergency that prevented them from showing up. If someone is late, they might not be very good at estimating how much time it takes them to get somewhere.
15) If someone is sitting in the corner, maybe it's because they are disabled and that's where the host put a chair for them. Maybe it's because they are temporarily taking a break from the conversation. It's not necessarily because they think they're too important to make a social move.
18) If someone uses a calculator to figure the tip, maybe they find arithmetic difficult, or maybe they are from a culture that doesn't include tipping so they aren't used to it. It doesn't necessarily mean they are cheap.
20) If someone replies tersely to an electronic communication, they might be trying to show respect for another person's time (assuming that the person gets lots of e-mail and trying to minimize the amount of effort required to process the e-mail). They aren't necessarily being hostile.
It's true that social interactions can be smoothed if people follow the same rules.
It's also true that social interactions can be smoothed if people assume good will on the part of other people they're interacting with, rather than making up other kinds of stories about them, such as that they are trying to be insulting or superior.
(What I mean by making up stories: I think that sometimes people make assumptions about what other people intend, and sometimes the assumptions aren't entirely accurate, for one reason or another. Sometimes there's not enough information available because one doesn't know the person well enough or doesn't know everything about the specific situation that person is in at the moment. In those cases I think one has a choice about what assumptions one makes, and the choices can affect one's mood and behavior.)
For example, a person can assume that someone means well but came from another culture where the politeness rules differ. A person can educate themself about other cultures' politeness rules and then use that knowledge to refine the stories that they make up about other people's behavior.
I think it's usually easier for a person to change the stories they make up about other people than to change other people's behavior. So if a person is getting upset partly because they are making assumptions that someone else is being rude or arrogant or self-important, changing the story they're making up might help them feel less upset.
In other cases, the behavior might bother them even if they know there are possibly good-will or legitimate reasons for it. Changing the stories might not help with that.
And sometimes the evidence becomes overwhelming that a person does intend to be insulting or does feel superior, in which case assuming good will might be counterproductive.
More examples (the numbers are based on the numbers in jorm's original post):
1) When a person doesn't say "Thank you" to a compliment, they might come from a culture with different rules about compliments or might be uncomfortable about what they were complimented on. It might not be because they are feigning humility.
5) If a person corrects another person, they might come from a culture where correcting a person is a sign of respect for that person. Maybe they are not trying to show the person up up as stupid.
8) If a person shares their medical diagnosis, this might be an act of trust on their part, rather than an attempt to excuse themselves from following the rules. It might be part of an apology. Some people, when they apologize, start by explaining what led to their actions, and don't mean by the explanation that they should therefore be let off the hook for bad behavior.
9) If someone makes plans and doesn't show up, there might have been an emergency that prevented them from showing up. If someone is late, they might not be very good at estimating how much time it takes them to get somewhere.
15) If someone is sitting in the corner, maybe it's because they are disabled and that's where the host put a chair for them. Maybe it's because they are temporarily taking a break from the conversation. It's not necessarily because they think they're too important to make a social move.
18) If someone uses a calculator to figure the tip, maybe they find arithmetic difficult, or maybe they are from a culture that doesn't include tipping so they aren't used to it. It doesn't necessarily mean they are cheap.
20) If someone replies tersely to an electronic communication, they might be trying to show respect for another person's time (assuming that the person gets lots of e-mail and trying to minimize the amount of effort required to process the e-mail). They aren't necessarily being hostile.
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Date: 25 Aug 2008 06:31 pm (UTC)If someone does this routinely, to me, it means that they don't value my time and as such I will be far less likely to share my time with them in the future.
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Date: 25 Aug 2008 06:38 pm (UTC)(no subject)
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Date: 25 Aug 2008 06:32 pm (UTC)Pardon me for sounding like an asshole, but calculating 10% is very easy - you move a decimal point. And then you double - and that's 20% - why does this need a calculator?
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Date: 25 Aug 2008 06:37 pm (UTC)(no subject)
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Date: 25 Aug 2008 06:45 pm (UTC)Apparently she didn't do well in math classes as a kid, got switched repeatedly for bad grades, and continued to be freaked about it ever since.
(Over the years I gave her several electronic calculators, but no, she preferred me or Dad....)
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Date: 25 Aug 2008 06:50 pm (UTC)Also, because 20% is considered a particularly generous tip, and some people desire not to leave a particularly generous tip as their usual default, especially when they don't on average get above-average service?
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Date: 25 Aug 2008 07:14 pm (UTC)(no subject)
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Date: 26 Aug 2008 03:54 pm (UTC)Not that I've actually ever seen someone use a calculator to figure out a tip. But I'd just figure they wanted to get the math right. I would never assume that they were trying to be cheap - that, to me, is really reaching to take offense.
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Date: 26 Aug 2008 07:11 pm (UTC)And only an asshole would dare show their stinking loser face in public without being able to swiftly perform calculations of that nature. They should remain housebound in their shame until they're able to interact with normal people.
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Date: 25 Aug 2008 06:36 pm (UTC)Ditto #5. I have not heard of that.
I agree with #9. Especially in Chicago where public transit can be iffy, and the roads may be jammed. Walking is the only reliable way, and sometimes even then sidewalks are closed and you have to re-route.
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Date: 25 Aug 2008 07:15 pm (UTC)"Japanese often compliment eachother to promote good will, but it is polite to deny how well you speak Japanese, how nice you look, etc."
#5 is common in SF fannish subculture. I have trouble with it, myself.
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Date: 25 Aug 2008 07:30 pm (UTC)In fact, when I was reading Stef's paragraph on this topic, the standard denial (ie, ie, soo zya nai) went through my head--which is weird because I haven't spoken Japanese for several years now. But it's that ingrained as a cultural norm.
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Date: 25 Aug 2008 08:09 pm (UTC)One I'm relatively familiar with is Chinese. "Thank you" is becoming more common, but a more traditional response is "where, where".
Another is English. Showing appropriate modesty (which is more modesty than Americans consider appropriate) is highly valued, and the normal way to respond to a compliment (to oneself or one's child) is to deflect it with a disparaging comment. Being complimented can in some situations be highly embarrassing for English people.
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Date: 25 Aug 2008 08:30 pm (UTC)no subject
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Date: 25 Aug 2008 11:21 pm (UTC)Some people aren't merely correcting transit directions, they're handing out health and safety advice, like "don't touch that downed wire" and "no, you should not mix those two medications."
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Date: 25 Aug 2008 11:27 pm (UTC)Your points are good and well made. There's lost of reason people find it difficulty doing "simple" things. For example, with #1, some people have been socially conditioned to see themselves as insignificant or not worthy, and cannot without major effort (or even therapy) accept a compliment; the disconnect is just too big. Yes, doing the work to rectify this is probably a good thing, but just saying "you should say 'thank you'" is not going to do it.
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Date: 25 Aug 2008 11:32 pm (UTC)I think it's helpful for people to know that "Thank you" is often an appropriate response to a compliment. This may be less helpful worded as an absolute rule.
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Date: 25 Aug 2008 11:43 pm (UTC)I loved it. It covered so many issues that the nerd I was in my teens and twenties needed help with. I had to learn many of those things the hard way. Looking back, I'm amazed anybody could stand me. I was conventionally cute and well-meaning, determined to be right about everything, inconsiderate, and self-centered.
I don't see the original post as a way to judge other people's manners; I see it as a way for those wishing clues to brush up on their own. It's not right for everybody, either. Young Elissa could have used it, if she'd been willing to admit she was wrong for the few minutes it took to read it.
Middle-aged Elissa could stand to read it a few more times.
Re: On interpreting social interaction
Date: 25 Aug 2008 11:59 pm (UTC)as usual i am finding the musings by people on my flist much more interesting than the OP. *little grin*.
Re: On interpreting social interaction
Date: 26 Aug 2008 12:00 am (UTC)no subject
Date: 29 Aug 2008 06:16 am (UTC)no subject
Date: 29 Aug 2008 06:26 am (UTC)